Complex role of digital health literacy in awareness and use of digital sexually transmitted and blood-borne infections testing: a structural equation modelling analysis of the 2022 GetCheckedOnline survey
Clinical Snapshot
PICO Framework
| P — Population | English-speaking British Columbia residents aged ≥16 years who were sexually active in the past year (n=1657, mean age 33 years) |
| I — Intervention | Digital health literacy (measured using three latent factors: Information Navigation, Resource Appraisal, and Confidence in Use from eHealth Literacy Scale) |
| C — Comparator | Varying levels of digital health literacy components across participants |
| O — Outcomes | Awareness and use of GetCheckedOnline digital STBBI testing service (binary outcomes) |
Bottom Line
This well-designed cross-sectional study of 1657 British Columbia residents reveals that digital health literacy operates as a complex, multidimensional determinant of access to digital STBBI testing services. While information navigation skills and confidence in digital tool use facilitate service awareness and uptake, higher resource appraisal abilities paradoxically reduce usage, potentially reflecting legitimate concerns about service quality, privacy, or appropriateness. The study's use of structural equation modelling provides robust evidence that digital health literacy mediates the effects of traditional social determinants like age, income, and education on digital health service access. For Australian clinicians, these findings highlight the need to move beyond simple 'digital divide' thinking when implementing telehealth STBBI services. Rather than assuming higher digital literacy always improves access, healthcare systems must ensure digital services are not only accessible but also trustworthy, contextually appropriate, and responsive to diverse user needs. This is particularly relevant for vulnerable populations who may have sophisticated digital skills but reasonable concerns about privacy and service quality in sensitive health areas like sexual health testing.
Key Findings
P Value: All significant associations p<0.05, strongest effects p<0.001
Effect Size: Information Navigation: β=0.162 (awareness), β=0.063 (use); Confidence in Use: β=0.206 (awareness), β=0.115 (use); Resource Appraisal: β=-0.263 (awareness), β=-0.150 (use)
Primary Outcome: Awareness and use of GetCheckedOnline digital STBBI testing service
Nnt Or Sensitivity: Standardised beta coefficients indicate moderate effect sizes for digital health literacy components
Confidence Interval: Not reported in abstract
Clinical Application
Findings applicable to digital health service design and implementation, requiring consideration of multidimensional digital health literacy Highly relevant to Australian digital health initiatives; findings could inform design of MyHealth Record integration and telehealth STBBI services under Medicare Benefits Schedule Sexually active adults seeking STBBI testing, particularly those using or considering digital health services
Abstract
BACKGROUND: Although digital health literacy (DHL) is recognised as a determinant of access to digital sexually transmitted and blood-borne infection (STBBI) testing, empirical evidence about its contribution to access disparities remains limited. We applied multidimensional DHL measures to examine inequities in awareness and use of GetCheckedOnline, British Columbia's (BC) publicly funded digital STBBI testing service. METHODS: We analysed data from GetCheckedOnline's 2022 community survey of English-speaking BC residents aged ≥16 years who were sexually active in the past year. Outcomes were awareness and use of GetCheckedOnline (yes/no). DHL was measured using latent factors from the eHealth Literacy Scale: Information Navigation, Resource Appraisal and Confidence in Use. Structural equation modelling (SEM) was used to estimate associations and mediation pathways between DHL, sociodemographic characteristics and service outcomes. Model fit was assessed using standard SEM indices. RESULTS: Among 1657 respondents (mean age 33 years, SD 11.77), Information Navigation was positively associated with awareness (β=0.162, p<0.001) and use (β=0.063, p=0.020) of GetCheckedOnline. Confidence in Use was positively associated with awareness (β=0.206, p=0.014) and use (β=0.115, p=0.020). In contrast, Resource Appraisal was negatively associated with awareness (β=-0.263, p=0.006) and use (β=-0.150, p=0.010). DHL factors mediated the effects of age, income, education and digital access on both outcomes. CONCLUSIONS: DHL operates as a multidimensional and socially patterned determinant of access to digital STBBI testing services. While information navigation and confidence in use facilitate access, higher resource appraisal may reduce use, potentially reflecting concerns about service fit, privacy or trust. Findings highlight the need for digital interventions that are not only accessible but also contextually relevant, trusted and responsive to the needs of diverse users.
References
- 1.Iyamu, I., Gorun, P., Bartlett, S., McKee, G., Donelle, L., Chang, H. J., Sierra-Rosales, R., Haag, D., Pedersen, H. N., Lachowsky, N. J., Worthington, C., Grennan, T., Grace, D., & Gilbert, M. (2026). Complex role of digital health literacy in awareness and use of digital sexually transmitted and blood-borne infections testing: a structural equation modelling analysis of the 2022 GetCheckedOnline survey. Sexually Transmitted Infections. https://doi.org/10.1136/sextrans-2025-056638
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