Privacy Policy

Last updated: 1 April 2026

This Privacy Policy explains how 247 Health News collects, uses, stores, and discloses your personal information. We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


1. Who We Are

247 Health News is a health and medical technology news publication operated by Vyrelium Holdings(ACN 695 087 177), an Australian company. Our website is accessible at 247health.news.

For information about Vyrelium Holdings, visit vyrelium.com.au.

For privacy-related enquiries, contact us at [email protected].


2. Information We Collect

We collect only the personal information necessary to deliver our services. This includes:

  • Email addresses — collected when you subscribe to our newsletter.
  • Usage analytics — anonymised data about how visitors use our website (page views, session duration, device type). No individual is identified.
  • Enquiry form data — your name, email address, and organisation name when you submit a contact or advertising enquiry.
  • Cookies — see the Cookies section below for full details.

We do NOT collect health records, patient data, or clinical information.


3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To send you newsletters and health news updates, where you have provided explicit consent.
  • To respond to your enquiries and provide requested information.
  • To improve our website, content, and user experience through aggregated analytics.
  • To comply with applicable legal obligations under Australian law.

4. Email Marketing

All email marketing communications require your explicit opt-in consent, in compliance with the Australian Spam Act 2003. We will never send you unsolicited commercial electronic messages.

Every marketing email we send includes a clear and functional unsubscribe link. You may opt out at any time, and your request will be actioned within 5 business days.

We will never sell, rent, or share your email address with third parties for their marketing purposes.


5. Third-Party Services

We use a number of trusted third-party services to operate 247 Health News. Each provider has their own privacy policy and data handling practices:

Google Analytics & Google AdSense

Website analytics and advertising. Google may use cookies to serve personalised ads. See Section 7 (Cookies) for opt-out options.

Supabase

Cloud database platform used to store subscriber and enquiry data securely.

Resend

Transactional and newsletter email delivery. Your email address is shared with Resend solely for the purpose of sending you our communications.

Cloudflare

Content delivery network (CDN) and security services. Cloudflare may process IP addresses for security and performance purposes.

Pinecone

AI-powered knowledge base used to index health and medical content. No personal data is stored in our Pinecone instance.

Microsoft Clarity

Session replay and heatmap analytics. See Section 6 for full details.


6. Microsoft Clarity

This website uses Microsoft Clarity for session replay and heatmap analytics. Clarity may record mouse movements, clicks, and scroll behaviour to help us understand how visitors interact with our pages and improve the user experience.

No personally identifiable information is captured by Clarity. Microsoft applies automatic masking to any input fields containing sensitive or personal data.

You can opt out of Microsoft Clarity data collection at microsoft.com/en-us/clarity/privacy.


7. Cookies

We use cookies to operate our website and deliver relevant advertising. Our cookie consent banner is displayed on your first visit, giving you control over non-essential cookies.

Google AdSense uses cookies to serve personalised advertising based on your browsing history and interests. These are only activated if you consent via our cookie banner.

You can manage your Google advertising preferences, including opting out of personalised ads, via Google Ad Settings.


8. Your Rights

Under the Australian Privacy Principles (APPs 12 and 13), you have the right to:

  • Access the personal information we hold about you.
  • Correct any personal information that is inaccurate, out-of-date, or incomplete.
  • Request deletion of your personal information, subject to any legal retention obligations.

To exercise any of these rights, please email [email protected]. We will respond to all requests within 30 days.


9. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

Data TypeRetention Period
Subscriber email dataUntil unsubscribe + 30 days
Enquiry form data2 years from date of submission
Analytics data26 months

10. Contact & Complaints

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at [email protected]. We take all privacy concerns seriously and will respond promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

247 Health News is operated by Vyrelium Holdings (ACN 695 087 177). Registered in Victoria, Australia. Questions? Email [email protected].