RecruitingNANCT06539988

Advancing Decisions About Virtual Service Encounters (ADViSE)

Sponsor: VA Office of Research and Development

Trial Details

Condition	Health Care Costs, Delivery of Health Care
Intervention	Clinician Coaching Sessions; Personalized text messages to patients
Phase	NA
Status	Recruiting
Participants	600
Est. Completion	30 Sept 2027
Last Updated	8 Apr 2026

Primary Outcome

Veterans' perceptions of the value of their healthcare

Eligibility Criteria

Inclusion Criteria

Inclusion Criteria: * Veteran inclusion criteria are having an upcoming face-to-face (F2F), telephone, or VA Video Connect (VVC) appointment in the next 8 to 12 weeks * Having at least 3 Primary Care F2F, telephone, or VVC encounters in the previous 12 months * Able to provide informed consent * Willing and able to receive text messages from the VA Patient Engagement, Tracking, and Long-term Support (PETALS) platform Exclusion Criteria: * Veteran exclusion criteria are a CDW diagnosis of mild cognitive impairment, dementia, or a psychotic disorder

Trial Sites

Countries

United States

View Registry Entry

Related Analysis

ADViSE Trial: Novel Intervention to Optimise Virtual Care Decision-Making in Primary Care — What Clinicians Need to Know

The ADViSE trial investigates a novel intervention combining clinician coaching and personalised patient messaging to optimise virtual versus face-to-face primary care encounters. This 600-participant RCT addresses critical gaps in evidence-based virtual care decision-making.

Read full article →

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