Preventing Future Falls in Older Adult ED Patients: Evaluating the Implementation and Effectiveness of a Novel Automated Screening and Referral Intervention - Patient Perspectives

Inclusion Criteria

Inclusion Criteria: * ED patients identified by the automated system as being high-risk of future falls, and subsequently referred to the UW Health Mobility and Falls Clinic by the ED provider at discharge. * English-speaking * Reliable access to a working telephone and can accept incoming phone calls * For In-person interviews in the ED: * ED patients age 65 and older in the emergency department for any reason who are identified as likely to be discharged by their clinical team. Exclusion Criteria: * Incarcerated or in police custody * Lacks capacity to consent * Unable to hear or speak on the telephone, even with the use of assistive devices