Research Appraisalqualitative

WhatsApp-Led mHealth Intervention for Hypertension Management Among Adults Aged 40 to 59 Years in Kerala, India: Protocol for a Mixed Methods Study

JMIR research protocolsManiyara, Karthika, Kodali, Prakash Babu20 Apr 2026DOI

Clinical Snapshot

75CEBM
Evidence: Moderatequalitative

PICO Framework

P — PopulationCommunity-dwelling adults aged 40-59 years with hypertension in Kerala, India
I — InterventionWhatsApp-led mHealth strategy with regular health messages and reminders plus routine hypertension care
C — ComparatorRoutine hypertension care from healthcare providers only
O — OutcomesBlood pressure measures, medication adherence, lifestyle modification adherence, participant views on feasibility and challenges

Bottom Line

This protocol describes a pragmatic mixed-methods study evaluating WhatsApp-based health messaging for hypertension management in middle-aged adults. The intervention leverages an accessible, low-cost platform to deliver medication reminders and lifestyle advice alongside routine care. While the quasi-experimental design limits causal inference compared to a randomised trial, the mixed-methods approach will provide valuable insights into both effectiveness and acceptability. The 3-month timeframe may be insufficient to demonstrate sustained behaviour change, and the single-centre design limits generalisability. However, if effective, this intervention could offer a scalable, cost-effective approach to improving hypertension management in resource-constrained settings. Australian clinicians should note the potential for similar WhatsApp-based interventions to complement existing chronic disease management programs, particularly for patients with limited healthcare access.

Evidence: Moderate

Key Findings

  • P Value: Not yet available - protocol stage

  • Effect Size: Not yet available - protocol stage

  • Primary Outcome: Blood pressure measures and medication adherence rates

  • Nnt Or Sensitivity: Not yet available - protocol stage

  • Confidence Interval: Not yet available - protocol stage

Clinical Application

High feasibility given widespread WhatsApp use, low cost, and integration with existing care pathways Highly relevant to Australian primary care - WhatsApp widely used, could complement existing telehealth initiatives and chronic disease management programs under Medicare Adults with hypertension aged 40-59 years with smartphone access and WhatsApp familiarity

Abstract

BACKGROUND: Medication adherence and lifestyle modification remain key in the management of hypertension. Leveraging mobile technologies to improve patient adherence has been found to be effective in chronic disease management. Given the high mobile penetration and the opportunities it provides for encouraging lifestyle modification, an app such as WhatsApp, which is a free-to-use and real-time messaging platform, could facilitate patient-clinician interactions. We present a protocol for a WhatsApp-led mobile health (mHealth) intervention to improve adherence to medication and healthy lifestyles among adults aged 40 to 59 years in Kerala, India. OBJECTIVE: The study aims to assess the impact of the WhatsApp-led mHealth strategy on blood pressure measures and adherence to medication and lifestyle modification. The study also focuses on exploring participants' views on feasibility, facilitators, and challenges, as well as their intention to use this WhatsApp-led mHealth strategy. METHODS: The study will follow a multiphase mixed methods (sequential explanatory) design with an initial quantitative phase (quasi-experimental study design) followed by a qualitative phase (phenomenological approach). Multistage cluster sampling will be adopted. Using a survey checklist and blood pressure measurements, community-dwelling adults aged 40 to 59 years will be screened for hypertension. Approximately 120 participants with hypertension will be assigned each to the intervention and control arms. All the participants will be advised to follow routine hypertension care from health care providers. Additionally, participants in the intervention arm will receive regular health messages and reminders over WhatsApp. A baseline survey will be conducted at enrollment, and a follow-up survey will be conducted after 3 months at the end of the intervention. The qualitative phase will involve follow-up interviews. Participants will be selected through quota sampling from those with the lowest and highest adherence to medication and lifestyle modification after receiving the intervention. Statistical analysis for survey data and thematic analysis for qualitative data will be conducted. RESULTS: The study received ethics approval (IHEC/CUK/2024/04) from the Institutional Human Ethics Committee of the Central University of Kerala. All 240 participants were recruited by July 2025. The study completed data collection in August 2025 and is expected to finish data analysis by April 2026. The study results are expected to be submitted for publication in July 2026. CONCLUSIONS: The study will be a potential strategy to address nonadherence to treatment and lifestyle regimens, which is a critical bottleneck to controlling hypertension and preventing complications. The study could be proof for a WhatsApp-led mHealth strategy that can be integrated into hypertension management at the community level, especially for improving hypertension awareness and reminders for behavior change.

References

  1. 1.Maniyara, K., & Kodali, P. B. (2026). WhatsApp-Led mHealth Intervention for Hypertension Management Among Adults Aged 40 to 59 Years in Kerala, India: Protocol for a Mixed Methods Study. JMIR Research Protocols, 15(4), e81307. https://doi.org/10.2196/81307
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