Prevalence of anxiety and depression in adults who are high users of healthcare services and magnitude of associated costs: a systematic review
Clinical Snapshot
PICO Framework
| P — Population | Adults aged ≥18 years who are high or costly users of general healthcare services |
| I — Intervention | Presence of anxiety and/or depression |
| C — Comparator | Routine healthcare users or those without anxiety/depression |
| O — Outcomes | Prevalence of anxiety and depression; healthcare costs associated with these conditions |
Bottom Line
This systematic review of 27 studies involving over 6 million participants confirms that anxiety and depression are consistently over-represented among high healthcare users compared to routine users. However, the extreme variability in prevalence estimates (anxiety 3.8-67.2%, depression 4.7-77.9%) reflects significant methodological heterogeneity and inconsistent definitions of 'high use'. Only four studies examined healthcare costs, all showing higher expenditure for patients with depression. The evidence suggests a clear association but is insufficient to guide specific clinical interventions due to definitional inconsistencies. Clinicians should maintain heightened awareness for mental health comorbidities in frequent attenders, but standardised screening protocols and agreed definitions of high healthcare use are urgently needed. The limited cost data highlights a critical research gap, particularly for anxiety-related healthcare expenditure.
Key Findings
P Value: Not reported
Effect Size: Consistently higher prevalence in high users vs routine users across all comparative studies
Primary Outcome: Prevalence of anxiety (3.8-67.2%) and depression (4.7-77.9%) in high healthcare users
Nnt Or Sensitivity: Unable to calculate due to heterogeneity in study methodologies and definitions
Confidence Interval: Not reported due to inability to pool data
Clinical Application
Screening for anxiety and depression in high healthcare users is feasible but requires standardised definitions and assessment tools Relevant to Australian general practice and public hospital settings; could inform Medicare Benefits Schedule utilisation patterns and mental health care planning under Better Access initiative Adults presenting as frequent users of general healthcare services in primary and secondary care settings
Abstract
OBJECTIVES: Anxiety and depression are common and associated with higher use of general healthcare services. The aims of this systematic review were to (1) estimate the prevalence of anxiety and depression in adults who are high or costly users of general healthcare services in comparison to routine users and (2) estimate the magnitude of healthcare costs associated with the presence of anxiety and depression. DESIGN: Systematic review of the available literature. DATA SOURCES: MEDLINE, PsycINFO, EMBASE, CINAHL, PROSPERO and Cochrane Library were systematically searched without language restriction from inception to 1 April 2019 and updated on 25 October 2022, 16 October 2024 and 18 February 2026. ELIGIBILITY CRITERIA: Eligible studies described adults aged ≥18 years who were defined as high or costly general healthcare users and where the prevalence and/or associated costs of anxiety and/or depression were quantified. DATA EXTRACTION AND SYNTHESIS: Three reviewers independently extracted information on study characteristics, exposure and outcomes. RESULTS: From the 38 412 identified articles, 27 studies from 10 countries (in Europe, North America and Asia) involving 6 145 907 participants met eligibility criteria and were included. There were wide variations in the estimated prevalence of anxiety (3.8-67.2%) and depression (4.7-77.9%) among high healthcare users. The prevalence of both disorders was higher among high healthcare users than routine users in all studies with non-high user comparator groups. Only four studies investigated healthcare costs associated with depression. These uniformly reported that general healthcare costs are higher for those with depression than those without. No studies investigated costs associated with anxiety. CONCLUSIONS: Anxiety and depression are over-represented among high or costly healthcare users, although accurate quantification of the magnitude of difference is precluded by significant methodological heterogeneity and variability in definitions used. Improved identification of covert mental health problems is essential for the provision of effective interventions for patients and healthcare expenditure reduction. Future research should prioritise a standardised approach, with agreed definitions for high and/or costly healthcare use in different contexts. PROSPERO REGISTRATION NUMBER: CRD42018102628.
References
- 1.Romeu, D., Jadhakhan, F., Taylor, A. K., Lindner, O. C., Blakemore, A., & Guthrie, E. (2026). Prevalence of anxiety and depression in adults who are high users of healthcare services and magnitude of associated costs: a systematic review. BMJ Open. https://doi.org/10.1136/bmjopen-2025-099033
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