Research Appraisalobservational

Optimising SMS content for bowel cancer screening participation in Australia: cross-sectional national survey findings.

Public health research & practicePerry, Nicole, Ireland, Michael J, Daken, Kirstie et al.25 June 2026DOI

Clinical Snapshot

75CEBM
Evidence: Moderateobservational

PICO Framework

P — PopulationAustralian residents aged 50–74 years (N = 1016), the target age group for the National Bowel Cancer Screening Program (NBCSP)
I — InterventionFive distinct SMS reminder message types (reminder-only, kit-storage prompt, GP-endorsement, instruction-based, and combined variants) presented in randomised order
C — ComparatorA 'reminder-only' SMS message (reference category)
O — OutcomesPerceived usefulness, likelihood of encouraging faecal immunochemical test (FIT) kit return, likelihood of causing irritation, and message clarity; secondary outcomes included preferences for SMS timing and frequency

Bottom Line

This well-designed Australian cross-sectional survey provides useful, policy-relevant evidence that SMS reminder content meaningfully influences perceived likelihood of FIT kit return among NBCSP-eligible adults. Messages incorporating a kit-storage behavioural prompt ('store the kit near the toilet'), GP endorsement, or step-by-step instructions were all rated more favourably than a reminder-only message, with the storage prompt showing the largest effect. The within-person randomised design and Bayesian multilevel modelling are methodological strengths. However, the critical limitation is that all outcomes are hypothetical — perceived likelihood of action, not actual kit return. The gap between stated intention and behaviour in health screening contexts is well-documented and often substantial. Online panel recruitment also raises questions about representativeness, particularly for populations with lower digital engagement who tend to have lower screening rates. The implausibly large standard deviation for preferred SMS frequency (SD 6.73 around a mean of 2.89) warrants clarification. Despite these limitations, the findings are directly actionable for NBCSP program administrators seeking low-cost, evidence-informed improvements to reminder communications. Clinicians advocating for patients to complete bowel screening can also reference GP-endorsed messaging as a validated prompt. Confirmatory real-world randomised trials measuring actual kit return rates are now needed.

Evidence: Moderate

Key Findings

  • P Value: Not applicable (Bayesian framework — posterior probabilities used rather than frequentist p-values)

  • Effect Size: Kit-storage prompt: SD +0.44; GP-endorsement message: SD +0.32; Instruction-based message: SD +0.22 — all superior to reminder-only reference. Slight variation by age and area-level SES was observed.

  • Primary Outcome: Perceived likelihood that each SMS type would encourage FIT kit return, compared with a reminder-only reference message, modelled via Bayesian multilevel cumulative probit regression

  • Nnt Or Sensitivity: Not calculable from available data; no absolute risk differences or number-needed-to-screen equivalents reported. The SD-difference metric does not directly translate to kit return rate improvements without additional modelling assumptions.

  • Confidence Interval: Posterior credible intervals not reported in the abstract

Clinical Application

SMS reminders are low-cost, scalable, and technically feasible within existing NBCSP infrastructure. Implementation of content modifications (adding kit-storage prompts, GP endorsement language, or step-by-step instructions) would require coordination between the Australian Government Department of Health and Aged Care and the NBCSP program administrator. No new technology or significant resource investment is required beyond message content revision. The NBCSP currently mails FIT kits to eligible Australians aged 45–74 years (expanded from 50–74 in 2024), with participation rates remaining suboptimal (approximately 40–44% kit return nationally). SMS reminders are already used in some jurisdictions. This study provides direct, locally-derived evidence to optimise SMS content for the Australian context. The findings are relevant to RACGP preventive care guidelines and the Australian Cancer Plan's target to increase bowel cancer screening participation. GP endorsement messaging aligns with the RACGP's role in promoting preventive screening. No PBS or TGA considerations apply as this is a behavioural/communication intervention. CALD and Aboriginal and Torres Strait Islander populations, who have lower NBCSP participation, are not specifically addressed and would require separate culturally adapted research. Australians aged 50–74 years eligible for the National Bowel Cancer Screening Program (NBCSP), particularly those who have received but not yet returned their FIT kit

Abstract

OBJECTIVES AND IMPORTANCE OF STUDY: This study aimed to identify short message service (SMS) reminder content perceived as most likely to prompt bowel cancer screening, examine differences across sociodemographic subgroups, and explore preferences for timing and frequency. METHODS: Australian residents (N = 1016) aged 50-74 years completed an online survey rating five SMS reminders presented in random order. Outcomes included perceived usefulness, likelihood of encouraging kit return, likelihood of irritation and clarity. Preferences for timing and frequency were also assessed. Bayesian multilevel modelling (cumulative probit) compared ratings across SMS types, with effect sizes expressed as standard deviation (s.d.) differences in perceived likelihood that each SMS would encourage kit return compared with a reminder-only message. Interactions with age, gender, socioeconomic status and screening history were explored. RESULTS: Compared with a 'reminder-only' message, SMS content that encouraged storing the kit near the toilet (s.d. 0.44), conveyed general practitioner endorsement (s.d. 0.32) and gave instructions (s.d. 0.22) was more likely to prompt kit return. Responses varied slightly by age and area-level socioeconomic status. Most participants preferred two to three SMS reminders (mean 2.89, s.d. 6.73). CONCLUSIONS: SMS reminders using behavioural prompts and clear, concise content may support improved screening participation. Tailored SMS messages that reflect public preferences may increase kit return rates, support national screening goals and reduce bowel cancer mortality.

References

  1. 1.Perry, N., Ireland, M. J., Daken, K., Wilson, C., Jenkins, M., Ait Ouakrim, D., McIntosh, J. G., Baxter, N. N., Pearse, E., & Goodwin, B. C. (2026). Optimising SMS content for bowel cancer screening participation in Australia: cross-sectional national survey findings. Public Health Research & Practice. https://doi.org/10.1071/PU25121
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