Research Appraisalother

Mobile Health App Needs Among Patients With Diabetic Foot Ulcers in China: A Qualitative Study From the Perceptions of Patients, Caregivers, and Health Care Professionals

Advances in skin & wound careYao, Jia-Li, Gu, Ying-Jie, Yin, Yuan-Yuan et al.1 July 2026DOI

Clinical Snapshot

70CEBM
Evidence: Weakother

PICO Framework

P — PopulationPatients with diabetic foot ulcers (DFUs), their informal caregivers, and healthcare professionals (HCPs) directly involved in DFU care, recruited from wound care clinics at two hospitals in Shanghai, China
I — InterventionSemi-structured qualitative interviews exploring perceived needs for a mobile health (mHealth) application for DFU management
C — ComparatorNo comparator — exploratory qualitative needs-assessment design; no intervention arm or control group
O — OutcomesThematic identification of user needs, preferences, and expectations for mHealth app features, including information access, health guidance, multidisciplinary collaboration, cost, privacy, and legal protections

Bottom Line

This descriptive qualitative study from Shanghai identifies five key themes reflecting the mHealth app needs of patients with diabetic foot ulcers, their caregivers, and healthcare professionals: a perceived urgency for digital health solutions, demand for personalised and accessible information, need for continuous specialised guidance, preference for multidisciplinary integration, and requirements for free access with robust privacy protections. The multi-stakeholder design is a methodological strength, ensuring that app development considerations reflect the full care ecosystem rather than a single perspective. However, the study has important limitations: sample size and saturation are unreported, reflexivity is unaddressed, and the single-city Chinese context constrains transferability. For Australian clinicians and health informaticians, the thematic findings are broadly consistent with known barriers to digital health adoption in chronic disease management and provide a useful, if preliminary, framework for co-designing DFU-specific mHealth tools. Any such app developed for the Australian context would need to navigate TGA SaMD requirements, NDSS integration, and the digital literacy needs of an ageing, culturally diverse diabetic population. This study is best regarded as hypothesis-generating and a foundation for subsequent co-design and usability research rather than definitive evidence for implementation.

Evidence: Weak

Key Findings

  • P Value: Not applicable — qualitative study

  • Effect Size: Not applicable — qualitative study; no quantitative effect sizes reported

  • Primary Outcome: Five themes characterising mHealth app needs: (1) pressing need to implement mHealth app services; (2) convenient and personalised access to information; (3) continuous and specialised health guidance; (4) multidisciplinary approach to disease management; (5) free access alongside privacy and legal protections

  • Nnt Or Sensitivity: Not applicable — qualitative needs-assessment study; no diagnostic, therapeutic, or prognostic metrics reported

  • Confidence Interval: Not applicable — qualitative study

Clinical Application

The findings are directly applicable to the design phase of mHealth app development for DFU. Key feasibility considerations include: ensuring free or low-cost access to maximise uptake among patients with diabetes who may face financial burden; building in privacy and data security features to address legal and confidentiality concerns; incorporating multidisciplinary functionality (wound assessment, glycaemic monitoring, dietary guidance, podiatry input); and enabling asynchronous communication to support continuity of care between clinic visits. Implementation feasibility will depend on health system infrastructure, digital literacy of the target population, and regulatory approval of the app. Diabetic foot disease is a significant burden in Australia, with approximately 4,400 lower limb amputations performed annually, predominantly in people with diabetes (Diabetes Australia). The RACGP Standards for General Practice and the National Diabetes Services Scheme (NDSS) support integrated, multidisciplinary DFU management. The TGA regulates mHealth apps as Software as a Medical Device (SaMD) under the Therapeutic Goods Act 1989, and any DFU-specific app with diagnostic or therapeutic claims would require TGA registration. The PBS does not currently subsidise mHealth apps, making the study's finding regarding 'free access' particularly relevant to Australian health equity considerations. The Australian Digital Health Agency's National Digital Health Strategy 2023–2028 explicitly supports patient-centred digital health tools, aligning with the study's themes. However, direct transferability is limited by differences in healthcare system structure, cultural context, and the Chinese regulatory environment. Adults with diabetic foot ulcers receiving care in outpatient wound care settings, their informal caregivers, and the multidisciplinary HCPs involved in their management (nurses, physicians, podiatrists, dietitians)

Abstract

OBJECTIVE: To explore the specific needs of patients with diabetic foot ulcers (DFUs), caregivers, and health care professionals (HCPs) for a mobile health (mHealth) app, aiming to inform the design and development of effective mHealth service solutions. METHODS: This descriptive qualitative study was conducted from June to September 2024 in the wound care clinics of 2 local hospitals. Participants included patients with DFUs, caregivers, and HCPs directly involved in their care. Interview data were analyzed, synthesized, and refined using content analysis. RESULTS: Five key themes emerged: the pressing need to implement mHealth app services, convenient and personalized access to information, continuous and specialized health guidance, a multidisciplinary approach to disease management, and free access alongside privacy and legal protections. CONCLUSIONS: This study provides valuable insights for the design and development of an mHealth app for DFU. During the development process, it is essential to consider user needs and ensure the app meets the expectations of patients and related groups for personalized, continuous, and specialized health guidance; free access; privacy protection; and multidisciplinary collaboration. A balance should be struck between convenience and security of the app's features, to encourage user engagement and enhance the app's value and effectiveness.

References

  1. 1.Yao, J.-L., Gu, Y.-J., Yin, Y.-Y., Yu, H.-P., & Zhuang, H.-R. (2026). Mobile health app needs among patients with diabetic foot ulcers in China: A qualitative study from the perceptions of patients, caregivers, and health care professionals. Advances in Skin & Wound Care. https://doi.org/10.1097/ASW.0000000000000477
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