Research AppraisalSystematic Review

Mapping the Use of Information and Communication Technologies in Health Interventions for Older Adults: A Rapid Review

Journal of cross-cultural gerontologySilva, Angelica Baptista, Leal, Maria Tereza, Síndico, Sergio Ricardo Ferreira et al.13 May 2026DOI

Clinical Snapshot

60CEBM
Evidence: ModerateSystematic Review

PICO Framework

P — PopulationAdults aged 55 years and older receiving healthcare services
I — InterventionInformation and communication technologies (ICTs) and digital health applications
C — ComparatorNot specified - mapping review without formal comparisons
O — OutcomesHealthcare accessibility, coordination, professional training, care management, and health outcomes (mental health, social participation, self-care)

Bottom Line

This rapid review provides a useful map of ICT applications in healthcare for older adults, identifying benefits in service accessibility, care coordination, and health outcomes. However, the heterogeneous evidence base and limited implementation details restrict clinical applicability. While ICTs show promise for improving mental health, social participation, and self-care in older populations, clinicians should consider individual patient digital literacy, equity issues, and local infrastructure before implementation. The call for context-sensitive research highlights the need for more robust studies examining implementation processes and long-term outcomes. Australian practitioners should align ICT initiatives with existing digital health frameworks while ensuring equitable access across diverse older adult populations.

Evidence: Moderate

Key Findings

  • Effect Size: Not applicable - qualitative mapping review

  • Primary Outcome: ICT use patterns in healthcare for older adults

  • Nnt Or Sensitivity: Thematic analysis identified benefits in accessibility, coordination, professional training, and health outcomes

  • Confidence Interval: Not reported

Clinical Application

Variable - depends on digital literacy, infrastructure, and healthcare system integration Relevant to Australian aged care and primary care settings; aligns with TGA digital therapeutics framework and RACGP digital health guidelines Adults aged 55+ in healthcare settings with access to digital technologies

Abstract

This rapid review mapped how information and communication technologies (ICTs), particularly digital health applications, are being used within healthcare services for adults aged 55 years and older. Following the Joanna Briggs Institute methodology and guided by the Population-Concept-Context framework, studies published between 2016 and 2024 were identified and reported in accordance with the PRISMA extension for scoping reviews, based on a previously published protocol registered on the Open Science Framework. Nineteen studies were included after critical appraisal. The findings indicate that ICT use is most frequently associated with improved accessibility and coordination of healthcare services, support for health professionals' training and care management practices, and positive health-related outcomes for older adults, particularly in the domains of mental health, social participation, and self-care. However, the evidence remains heterogeneous and often limited in its reporting of design and implementation processes, highlighting the need for further context-sensitive research that addresses ethical, equity, and implementation considerations in the use of digital health technologies for older populations.

References

  1. 1.Silva, A. B., Leal, M. T., Síndico, S. R. F., Serrano-Miguel, M., & Loureiro, H. M. A. M. (2026). Mapping the Use of Information and Communication Technologies in Health Interventions for Older Adults: A Rapid Review. Journal of Cross-Cultural Gerontology. https://doi.org/10.2196/25251
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