Can Digital Tools Fix Bias in Mental Health Triage?

Bottom Line

This news and perspectives article discusses bias in mental health triage and the potential role of digital tools, but provides no empirical evidence for clinical decision-making. While the topic is highly relevant to contemporary mental health practice, clinicians should seek peer-reviewed research studies with robust methodology before implementing digital triage tools. The article may serve as background reading to understand current debates in digital mental health, but cannot inform evidence-based practice decisions. Australian clinicians should consider local TGA-approved digital therapeutics and refer to RACGP guidelines for mental health technology implementation. The lack of empirical data limits the clinical utility of this publication for evidence-based practice.