Ambient Artificial Intelligence Scribe Adoption and Documentation Time in the Emergency Department
Clinical Snapshot
PICO Framework
| P — Population | Adult emergency department encounters at a tertiary academic medical center with attending physicians |
| I — Intervention | Ambient AI scribe technology for clinical documentation |
| C — Comparator | Standard documentation methods without AI scribe assistance |
| O — Outcomes | Documentation time (on-shift and total EHR time), note characteristics, and adoption patterns |
Bottom Line
This retrospective study of 8,740 ED encounters found that ambient AI scribe technology, when used, reduced documentation time by 28% on-shift and 16% overall. However, adoption was low (11.2%) and highly selective, with physicians preferentially using the technology for lower-acuity, non-interpreted encounters. While the time savings are clinically meaningful for participating physicians, the selective usage pattern raises questions about broader applicability and potential to exacerbate documentation disparities. The single-center design and lack of confounding adjustment limit generalisability. Australian EDs considering similar technology should conduct local pilot studies to assess feasibility, regulatory compliance, and impact on diverse patient populations before widespread implementation.
Key Findings
P Value: Not reported for primary outcomes
Effect Size: Median documentation time: 2:45 min (AI) vs 3:50 min (standard)
Primary Outcome: On-shift documentation time reduction of 1:05 minutes (28% decrease) with ambient AI scribe
Nnt Or Sensitivity: 16% reduction in total EHR time (8:39 vs 10:21 minutes)
Confidence Interval: Not reported
Clinical Application
Low adoption rate (11.2%) suggests implementation challenges; requires significant workflow integration Potential relevance for Australian EDs, though TGA approval status unclear; may align with digital health initiatives but requires local validation studies Emergency department physicians managing lower-acuity patients in ambulatory care settings
Abstract
STUDY OBJECTIVES: To describe real-world adoption of an ambient artificial intelligence (AI) scribe in the emergency department (ED) and compare documentation time and note characteristics between ambient and standard encounters using electronic health record audit logs. METHODS: We performed a retrospective observational study of adult ED encounters at a tertiary academic medical center. Attending physicians could optionally use an ambient AI scribe to generate notes from patient-clinician conversations. We included single-attending encounters in core ED zones and excluded visits with human scribes. Electronic health record audit logs provided documentation of time during and after the shift, total electronic health record time, and note length. We summarized adoption by physician, zone, and acuity and compared medians between ambient and standard encounters. RESULTS: Among 8,740 eligible encounters, 976 (11.2%) used ambient AI. Thirty-five of 92 attendings (38%) used the tool, and a small group of high-frequency users accounted for most ambient encounters. Ambient use clustered in telemedicine and vertical-care zones (chair-based ambulatory care) and in lower-acuity patients, as well as those not requiring interpreters. Median on-shift documentation time was 2:45 min for ambient encounters versus 3:50 min for standard encounters (difference -1:05; -28%). Median total electronic health record time was 8:39 min versus 10:21 min (-16%), and ambient notes were shorter overall. CONCLUSION: Early ED implementation of ambient AI scribes showed low but highly skewed adoption, with physicians favoring lower acuity, noninterpreted encounters. When used, ambient AI was associated with shorter on-shift documentation time, total electronic health record time, and note length.
References
- 1.Preiksaitis, C., Alvarez, A., Winkel, M., Karamatsu, M., Brown, I., Sama, N., Morris, L., Lee, J. Y., Gubbels, A., Wahl, E., Frye, A., & Rose, C. (2026). Ambient Artificial Intelligence Scribe Adoption and Documentation Time in the Emergency Department. Annals of Emergency Medicine. https://doi.org/10.1016/j.annemergmed.2025.12.017
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